Explore faster and extensible robotic process automation solutions with cognitive capabilities
Designed for the small to medium business in mind. Delight your customers. eZi ticketing, eZi CRM, eZi Service Bots and More...
WhatsApp for Business. Simple. Secure. Reliable messaging.
What We Do
We are a value differentiator in the Business\IT Services arena. We focus on delivering unique value propositions to our customers, assisting them in implementing innovative services in their business entities. We enable new generation Cognitive Service Management and Digital Transformation initiatives, giving organizations the next competitive edge
Our services back-out risk in your Business Service Management and IT Portfolio initiatives and deliver bankable outputs and service improvement programs.
- ITSM Process Consulting
- IT & Business Service Management Best Practices
- Business Case Development
- Omni Channel Process Consulting
- Business Service Automation
- Project Management
- Service Catalogue Automation
- Robotic Process Automation of Business Processes
- Implementation and Configuration
- Maintenance and Support
- Application Development and Customization
- Managed Service on Premise
- Cloud Hosted and Managed – Product and Services
- Skills Augmentation
Accredited BMC Education Partner
- BMC Remedy IT Service Management
- BMC Remedy Smart Reporting
- BMC Remedy with Smart IT
- BMC Digital Workplace Fundamentals Using
- BMC Digital Workplace Fundamentals Administering
- BMC Remedy ITSM- Knowledge Management
- BMC Remedy CMDB Fundamentals Administering
- BMC RemedyDigital Workplace Fundamentals Catalogue Administering
- BMC Remedy Add-Ons
- BMC Remedy AR System
- BMC Remedy AR System Basic Development
- BMC Remedy AR System Concepts
- BMC Remedy AR System Fundamentals of Performance Tuning for Administrators
- eZi - ServiceBot
- eZi - CRM
- eZi Ticketing
Robotic Process Automation (RPA) and messaging processes for automation of any workflow and process. Automate engagements and self-service through any channel (WhatsApp for Business, Web, social media platforms and back end systems). Create the Omni channel experience.
Cutting edge RPA automation and integration.
Track your sales pipeline and performance against targets. Keep up to date with sales activities, customer meetings and contacts.
Service Desk capabilities to handle Case, Request and Incident Management, Field Services Automation- Update Ticket from mobile device, Customer Access to create, update tickets and more.
Unlimited Users, Hosted in the cloud, Annual subscription, designed and priced for the SME and Midmarket business.
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IN CASE YOU NEED HELP
We are on hand to offer assistance on all queries you may have regarding your enterprise technology that we deal with.
Email : Info@sisekela.co.za
Phone : +27 67 412 4726
Address : Nr 1, 8th Ave, Rivonia, Johannesburg